{"id":967,"date":"2013-12-19T21:40:09","date_gmt":"2013-12-19T20:40:09","guid":{"rendered":"http:\/\/procontrol-fr.com\/fr\/?page_id=967"},"modified":"2024-04-28T09:59:00","modified_gmt":"2024-04-28T08:59:00","slug":"politique-qualite","status":"publish","type":"page","link":"https:\/\/procontrol-fr.com\/fr\/procontrol\/politique-qualite\/","title":{"rendered":"POLITIQUE QUALITE"},"content":{"rendered":"<div class=\"rtbs  rtbs_politique-qualite\"><div class=\"rtbs_slug\" style=\"display:none\">politique-qualite<\/div><div class=\"rtbs_inactive_tab_background\" style=\"display:none\">transparent<\/div><div class=\"rtbs_breakpoint\" style=\"display:none\">600<\/div><div class=\"rtbs_color\" style=\"display:none\">#1874c1<\/div>\r\n        <div class=\"rtbs_menu\">\r\n            <ul>\r\n                <li class=\"mobile_toggle\">&zwnj;<\/li><li class=\"current\"><a style=\"background:#1874c1\" class=\"active politique-qualite-tab-link-0\" href=\"#\" data-tab=\"#politique-qualite-tab-0\">Nos principes<\/a><\/li><li><a href=\"#\" data-tab=\"#politique-qualite-tab-1\" class=\"politique-qualite-tab-link-1\">Nos engagements<\/a><\/li>\r\n            <\/ul>\r\n        <\/div><div style=\"border-top:7px solid #1874c1;\" id=\"politique-qualite-tab-0\" class=\"rtbs_content active\"><p><div class=\"su-service\"><div class=\"su-service-title\" style=\"padding-left:36px;min-height:22px;line-height:22px\"><i class=\"sui sui-arrow-circle-right\" style=\"font-size:22px;color:#333\"><\/i> Ind\u00e9pendance<\/div><div class=\"su-service-content su-u-clearfix su-u-trim\" style=\"padding-left:36px\">Notre volont\u00e9 d\u2019ind\u00e9pendance vis-\u00e0-vis de tout concepteur, fabricant, distributeur, installateur d\u2019\u00e9quipement professionnel nous permet de r\u00e9aliser nos missions en toute impartialit\u00e9.<br \/>\nLa comp\u00e9tence et l\u2019int\u00e9grit\u00e9 de tous les personnels sont le gage d\u2019un travail r\u00e9alis\u00e9 par des experts dans leurs domaines.<\/div><\/div><\/p>\n<p><div class=\"su-service\"><div class=\"su-service-title\" style=\"padding-left:36px;min-height:22px;line-height:22px\"><i class=\"sui sui-arrow-circle-right\" style=\"font-size:22px;color:#333\"><\/i> Fid\u00e9lisation des clients<\/div><div class=\"su-service-content su-u-clearfix su-u-trim\" style=\"padding-left:36px\">Outre nos comp\u00e9tences, nous sommes persuad\u00e9s que la satisfaction du client ne peut \u00eatre atteinte qu\u2019en respectant des principes stricts d\u2019organisation tels que d\u00e9finis dans notre syst\u00e8me qualit\u00e9.<br \/>\nC\u2019est pourquoi nous souhaitons mettre en \u0153uvre et maintenir des syst\u00e8mes d\u2019organisation en coh\u00e9rence avec les r\u00e9f\u00e9rentiels sp\u00e9cifiques \u00e0 nos activit\u00e9s.<\/div><\/div><\/p>\n<p><div class=\"su-service\"><div class=\"su-service-title\" style=\"padding-left:36px;min-height:22px;line-height:22px\"><i class=\"sui sui-arrow-circle-right\" style=\"font-size:22px;color:#333\"><\/i> Professionnalisme et r\u00e9activit\u00e9<\/div><div class=\"su-service-content su-u-clearfix su-u-trim\" style=\"padding-left:36px\">Nous croyons que tout travail doit \u00eatre ex\u00e9cut\u00e9 dans des conditions de s\u00e9curit\u00e9 totale par des personnes form\u00e9es et inform\u00e9es de toutes les dispositions existantes en vigueur.<br \/>\nNous mettons tous les moyens en \u0153uvre pour r\u00e9pondre \u00e0 la demande des clients dans les plus brefs d\u00e9lais afin de d\u00e9montrer notre r\u00e9activit\u00e9. Notre exp\u00e9rience nous a d\u00e9montr\u00e9 que chaque jour, notre professionnalisme et notre r\u00e9activit\u00e9 sont un vecteur de fid\u00e9lisation.<\/div><\/div><\/p>\n<div style=\"margin-top:30px; clear:both;\"><\/div><\/div><div style=\"border-top:7px solid #1874c1;\" id=\"politique-qualite-tab-1\" class=\"rtbs_content\"><p><div class=\"su-service\"><div class=\"su-service-title\" style=\"padding-left:36px;min-height:22px;line-height:22px\"><i class=\"sui sui-arrow-circle-right\" style=\"font-size:22px;color:#333\"><\/i> En mati\u00e8re de personnel, nous nous engageons :<\/div><div class=\"su-service-content su-u-clearfix su-u-trim\" style=\"padding-left:36px\"><\/p>\n<ul>\n<li>\u00e0 ce que le personnel de la soci\u00e9t\u00e9 PROCONTROL ne soit soumis \u00e0 aucune pression de quelque nature que ce soit susceptible d\u2019influencer son jugement dans toutes nos missions,<\/li>\n<li>\u00e0 ce que la r\u00e9mun\u00e9ration des personnels soit ind\u00e9pendante du nombre et du r\u00e9sultat des inspections et formations effectu\u00e9es,<\/li>\n<li>toutes les missions d\u2019inspection et de formation sont r\u00e9alis\u00e9es avec impartialit\u00e9 et objectivit\u00e9.<\/div><\/div><\/li>\n<\/ul>\n<p><div class=\"su-service\"><div class=\"su-service-title\" style=\"padding-left:36px;min-height:22px;line-height:22px\"><i class=\"sui sui-arrow-circle-right\" style=\"font-size:22px;color:#333\"><\/i> En mati\u00e8re de satisfaction client, nous nous engageons :<\/div><div class=\"su-service-content su-u-clearfix su-u-trim\" style=\"padding-left:36px\"><\/p>\n<ul>\n<li>\u00e0 r\u00e9soudre toute anomalie d\u00e9tect\u00e9e et \u00e0 r\u00e9pondre le plus rapidement possible et avec la meilleure efficacit\u00e9 \u00e0 toutes les r\u00e9clamations,<\/li>\n<li>\u00e0 traiter toutes les r\u00e9clamations, quelles qu\u2019elles soient, avec le m\u00eame souci d\u2019apporter une solution \u00e0 chacune d\u2019entre elles.<\/div><\/div><\/li>\n<\/ul>\n<p><div class=\"su-service\"><div class=\"su-service-title\" style=\"padding-left:36px;min-height:22px;line-height:22px\"><i class=\"sui sui-arrow-circle-right\" style=\"font-size:22px;color:#333\"><\/i> En mati\u00e8re de professionnalisme, nous nous engageons :<\/div><div class=\"su-service-content su-u-clearfix su-u-trim\" style=\"padding-left:36px\"><\/p>\n<ul>\n<li>\u00e0 maintenir \u00e0 tout moment les comp\u00e9tences techniques de nos personnels de fa\u00e7on \u00e0 transmettre les meilleurs principes de savoir faire et de s\u00e9curit\u00e9 \u00e0 nos clients,<\/li>\n<li>\u00e0 am\u00e9liorer nos processus de formation et d\u2019inspection en ad\u00e9quation avec les \u00e9volutions techniques.<\/div><\/div><\/li>\n<\/ul>\n<div style=\"margin-top:30px; clear:both;\"><\/div><\/div>\r\n    <\/div>\r\n    \n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":42,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"left-sidebar.php","meta":{"footnotes":""},"class_list":["post-967","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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